Foxington LLC — Privacy Policy
Effective Date: 2 August 2026
1. Purpose
This Privacy Policy explains how Foxington LLC collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information We Collect
We may collect:
Identity Information
Full name
Company name
South African ID or registration number (where required)
Date of birth (if needed for verification)
Contact Information
Email address
Telephone number
Physical or billing address
Service Information
IP addresses
Server logs
Domain names
Support ticket contents
Payment transaction references
3. How We Use Information
We use personal information to:
Provide and manage services
Process payments
Verify customer identity
Respond to support requests
Send billing and service notices
Prevent fraud and abuse
Comply with legal obligations
4. Legal Basis for Processing
Processing is performed where:
It is necessary for the performance of a contract
We have a legal obligation
We have a legitimate business interest
You have provided consent where required
5. Sharing of Information
We may share information with:
Payment processors
Domain registrars
Data centre and infrastructure providers
Professional advisers
Law enforcement where legally required
We do not sell personal information to third parties.
6. International Transfers
Where services involve infrastructure located outside South Africa, your information may be transferred internationally subject to appropriate safeguards and contractual protections.
7. Data Retention
We retain information only as long as necessary for:
Service delivery
Accounting and tax obligations
Legal compliance
Security and fraud prevention
Inactive account data may be deleted after a reasonable retention period unless required by law.
8. Security Measures
Foxington implements reasonable technical and organizational measures, including:
Encrypted connections (HTTPS)
Access controls
Firewall protection
Authentication systems
Security monitoring
No online system can be guaranteed 100% secure.
9. Your Rights Under POPIA
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion where legally permissible
Object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator (South Africa)
Information Regulator: https://www.justice.gov.za/inforeg/
10. Cookies
We use cookies and similar technologies for:
Authentication
Session management
Security
Analytics
User preferences
You may disable cookies in your browser, although some features may not function correctly.
11. Contact for Privacy Matters
Privacy Officer
Email: privacy@foxington.co.za
Support Ticket: https://foxington.co.za/tickets