Foxington LLC — Privacy Policy

Effective Date: 2 August 2026


1. Purpose

This Privacy Policy explains how Foxington LLC collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).


2. Information We Collect

We may collect:

Identity Information

  • Full name

  • Company name

  • South African ID or registration number (where required)

  • Date of birth (if needed for verification)

Contact Information

  • Email address

  • Telephone number

  • Physical or billing address

Service Information

  • IP addresses

  • Server logs

  • Domain names

  • Support ticket contents

  • Payment transaction references


3. How We Use Information

We use personal information to:

  • Provide and manage services

  • Process payments

  • Verify customer identity

  • Respond to support requests

  • Send billing and service notices

  • Prevent fraud and abuse

  • Comply with legal obligations


4. Legal Basis for Processing

Processing is performed where:

  • It is necessary for the performance of a contract

  • We have a legal obligation

  • We have a legitimate business interest

  • You have provided consent where required


5. Sharing of Information

We may share information with:

  • Payment processors

  • Domain registrars

  • Data centre and infrastructure providers

  • Professional advisers

  • Law enforcement where legally required

We do not sell personal information to third parties.


6. International Transfers

Where services involve infrastructure located outside South Africa, your information may be transferred internationally subject to appropriate safeguards and contractual protections.


7. Data Retention

We retain information only as long as necessary for:

  • Service delivery

  • Accounting and tax obligations

  • Legal compliance

  • Security and fraud prevention

Inactive account data may be deleted after a reasonable retention period unless required by law.


8. Security Measures

Foxington implements reasonable technical and organizational measures, including:

  • Encrypted connections (HTTPS)

  • Access controls

  • Firewall protection

  • Authentication systems

  • Security monitoring

No online system can be guaranteed 100% secure.


9. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion where legally permissible

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator (South Africa)

Information Regulator: https://www.justice.gov.za/inforeg/


10. Cookies

We use cookies and similar technologies for:

  • Authentication

  • Session management

  • Security

  • Analytics

  • User preferences

You may disable cookies in your browser, although some features may not function correctly.


11. Contact for Privacy Matters

Privacy Officer

Email: privacy@foxington.co.za

Support Ticket: https://foxington.co.za/tickets